Session V: Advanced Analytical Techniques

Instructors: Cody Buntain (Computer Science) Nick Diakopoulos (Journalism) Jen Golbeck (Information Studies) Ben Shneiderman (Computer Science) This conclusion to the “Researching Ferguson” teach-in series will focus on analytics for discovering insights from social media. Building on the previous sessions, we will demonstrate how temporal, network, sentiment, and geographic analyses on a subset of the Ferguson Twitter can aid understanding and enhance storytelling of a controversial event. These demonstrations will include hands-on exercises on categorizing tweets by location (from inside/outside Ferguson, MO) and sentiment (positive or negative language), visualizing the different groups of people taking part in the discussion, and detecting compelling moments in the data. This workshop will also introduce participants to tools and environments for performing such analysis independently and on other Twitter data sets, so participants should come prepared with a laptop. Workshop participants will gain skills in:

  • Network Analysis
  • Sentiment Analysis
  • Event Detection
  • Data Storytelling
  • Includes hands on demonstration of tools
  • Data Visualization with NodeXL


Cody Buntain
Department of Computer ScienceUniversity of Maryland
Nicolas Diakopoulos
Journalism DepartmentUniversity of Maryland
Jen Golbeck
Jen Golbeck
Assistant ProfessorCollege of Information StudiesUniversity of Maryland
Ben Shneiderman
ProfessorDepartment of Computer ScienceUniversity of Maryland

Ben Schneiderman is a Professor in the Department of Computer Science Founding Director (1983-2000) of the Human-Computer Interaction Laboratory, and Member of the Institutes for Advanced Computer Studies & for Systems Research, all at the University of Maryland at College Park. He was elected as a Fellow of the Association for Computing (ACM ) in 1997 and a Fellow of the American Association for the Advancement of Science (AAAS) in 2001. He received the ACM SIGCHI Lifetime Achievement Award in 2001. Ben is the author of Software Psychology: Human Factors in Computer and Information Systems (1980) and Designing the User Interface: Strategies for Effective Human-Computer Interaction (4th ed. 2004) . He pioneered the highlighted textual link in 1983, and it became part of Hyperties, a precursor to the web. His move into information visualization helped spawn the successful company Spotfire. He is a technical advisor for the HiveGroup and ILOG. With S Card and J. Mackinlay, he co-authored Readings in Information Visualization: Using Vision to Think (1999). His recent books include Leonardo’s Laptop: Human Needs and the New Computing Technologies (MIT Press) and with B. Bederson, The Craft of Information Visualization (Morgan Kaufmann).